Continuing the legacy from the last 100 years

Payment Policy


Please read the Payment Policy carefully before you are placing the order. By using Viraaya.com and/or placing an order you agree to be bound with the same as below.
 

These terms and conditions set out the basis on which you can use our online website (Viraaya.com), Customer Support and Stores to place orders for items from Ushnak Mal Madan Lall Ashok Tandon Group. All payments would be made in favor of Ushnak Mal Madan Lall Ashok Tandon Group.  By ordering/purchasing goods from www.viraaya.com, it is implied that you have understood and accepted the mentioned terms.

The supplier of the goods featured is Ushnak Mal Madan Lall Ashok Tandon Group. You may contact us by email at info@viraaya.com or phone us on +91 11 41000029. All the calls made to www.viraaya.com will be recorded for training and monitoring purposes as a part of our efforts to improve service to our customers.
We may contact you for marketing purposes by email, messages, and calls with our upcoming product offers.

                                                                

Order Process:-

Once you have found a product you want to buy, select your size and click on the ‘ADD TO CART’ option *Please note that the measurements would carry 2 size alterations options:-

I) Standard Measurement:-

# As per your requested Chest Size measurement, the Waist & Hip measurement will be automatically calculated for alteration 
# Product delivery time frame is minimized in Standard measurement option & we can try to get the product dispatched as early as possible.

  1. II) Custom Measurement option:-

# Under the Custom measurement option, the product dispatched date will be extended to 20-30 days.
# Estimated Dispatch date will be calculated on receiving measurement details from you.
# Custom Measurement will help give a perfect fit of the product.
# Please do mention whether the forwarded measurement is Regular FIT OR Comfort FIT.

  1. 1. Regular Fit – Garments will be tailored exactly as per the provided measurements.
    2. Comfort Fit – Garments will be tailored with +2 inch or +5 cm loosening (whichever unit is selected).

Review the items in your shopping cart by clicking the ‘SHOPPING CART’ icon at the top right of the page. You can use the ‘DELETE’ link next to the Subtotal column to delete items from your shopping cart as well.
Click on ‘PROCEED TO CHECKOUT’ to complete your order.

Ensure that you enter a correct email address after which, we would send you an order acknowledgment email and order update email(s). The contract will be formed at the place of dispatch of the products.

                                            

Payment:-

  • We accept all major credit cards/debit cards and through Paypal.
  • For International transaction
    • 1) PAY PAL payment portal :- 
    • Pay via your Credit/Debit card (Visa/Master Card/ American Express/ Diner)
    • # You can also pay by visiting www.paypal.com
    • # You DO NOT need a Paypal Account to make the Payment.
       
  • For Domestic Transaction (India)
    • 1. Pay via Razorpay Payment gateway from your Visa / Master Card / Netbanking / Wallet / UPI / EMI / QR / BHIM / GPay / Paytm / PhonePe

    • 2. HDFC BANK
    • Account Name – Ushnak Mal Madan Lall Ashok Tandon Group
    • Bank- HDFC BANK LTD.
    • Account no – 03197630000880
    • RTGS / IFSC CODE- HDFC0000319
    • Bank Branch Address- D-9, South Extension Part-2, New Delhi-110049.
    •                                                              
    • For security purposes, your billing name and address must match that of the Credit/Debit card used for payment. We reserve the right to cancel and refund any order that does not match these criteria.

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Exchange Rate:-

We follow our own Exchange Rates.